dewa 88 Platform Privacy Notice
This page describes what we collect when you use dewa 88 and how we keep that data protected. When you register, deposit, place bets on Liga 1 or Piala AFF, or withdraw funds via DANA, e-wallet, mobile banking, or your bank, we collect information necessary to verify your identity, process your transactions, and comply with applicable law. We treat your data with care and do not share it with third parties without your consent, except where required by regulation.
Our privacy commitments apply across all dewa 88 services—sportsbook, live-dealer tables, slot games, and esports markets. Whether you're based in Jakarta, Surabaya, Bandung, Medan, or Semarang, your personal information is protected under the same standards. We use encryption, secure servers, and access controls to prevent unauthorized access. This notice explains what data we collect, how we use it, and what rights you have.
By using dewa 88, you acknowledge that you have read and understood this privacy notice and consent to our data practices as described below.
What Data We Collect on dewa 88
We collect personal information when you register, verify your account, deposit funds, place bets, and withdraw winnings. During registration, we collect your full name, email address, phone number, and date of birth. During account verification, we collect a copy of your government-issued ID, proof of address (such as a utility bill or bank statement), and sometimes a selfie holding your ID.
When you deposit or withdraw, we collect payment information—your bank account number, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and transaction history. We also collect information about your betting activity—which games you play, your bet amounts, your wins and losses, and the timing of your bets. We use this information to calculate your tier status, determine your cashback eligibility, and detect suspicious activity.
We collect technical information about how you access dewa 88—your IP address, browser type, device type, and operating system. We use cookies and similar tracking technologies to remember your login preferences and track your session. This helps us provide a seamless experience and detect unauthorized access attempts.
How We Use Your Data
We use your personal information to verify your identity, process your deposits and withdrawals, calculate your bonuses and cashback, and settle your bets. We also use your data to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. If we detect suspicious activity—such as rapid deposits and withdrawals, large bets immediately after registration, or betting patterns that suggest account compromise—we may freeze your account and request additional documentation.
We use your email address and phone number to send you account notifications, promotion announcements, and support responses. You can opt out of promotional emails in your account settings, but we will continue to send transactional emails (such as withdrawal confirmations) regardless of your preference.
We use your betting data to improve our platform—analyzing which games are popular, which payment methods are most used, and which markets attract the most interest. This helps us optimize our offerings and provide better service. We do not use your data for targeted advertising or sell your information to third parties.
Third-Party Processors and Data Transfers
We use third-party service providers to process payments, verify identity, and host our servers. These processors include payment gateways, ID verification services, and cloud hosting providers. We require all processors to sign data-processing agreements that commit them to protecting your information and using it only for the purposes we specify.
Our servers may sit outside your jurisdiction. When you use dewa 88, your data may be transferred to and stored on servers located in other countries. By using dewa 88, you consent to this transfer. We apply the same security standards to data stored outside your jurisdiction as we do to data stored locally.
We may disclose your information if required by law—for example, if a court orders us to provide your data to law enforcement or if we detect activity that violates applicable regulations. We will notify you of such disclosures unless prohibited by law.
Your Rights and Data Access
You have the right to access, correct, and delete your personal information. You can view and update your profile information in your dewa 88 account settings. If you wish to delete your account and all associated data, contact our support team. We will process your request within 30 days, subject to any legal obligations to retain your data (such as AML record-keeping requirements).
You have the right to object to our use of your data for certain purposes. For example, you can opt out of promotional emails or disable cookies. However, you cannot opt out of data collection necessary for account verification, payment processing, or legal compliance.
If you believe we have mishandled your data or violated this privacy notice, you can file a complaint with our support team. We will investigate and respond within 15 business days. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
Data Retention and Security
We retain your personal information for as long as your account is active and for a period after closure to comply with legal obligations. We typically retain account data for at least five years after account closure to satisfy AML and tax requirements. We delete technical data (such as IP logs) after 90 days unless we detect suspicious activity requiring further investigation.
We protect your data using industry-standard encryption, secure servers, and access controls. Your password is encrypted and never stored in plain text. We use two-factor authentication (2FA) to protect your account from unauthorized access. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
Despite our security measures, no system is completely secure. If we detect a data breach, we will notify you by email within 72 hours and describe the steps we are taking to remediate the issue.
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Contact and Policy Updates
If you have questions about this privacy notice or how we handle your data, contact our support team via email, live chat, or phone. We support English and Indonesian. Our support team can explain our data practices in detail and help you exercise your rights.
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on dewa 88. Your continued use of dewa 88 after changes are published constitutes acceptance of the updated notice. If you do not agree with any changes, you may close your account.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.